Shipping policy

Thank you for shopping with Mary Lou's Boutique! We are committed to getting your order to you as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is received.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During sales, holidays, or new product launches, processing times may be slightly extended.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days (if available)

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Mary Lou's Boutique is not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Delays caused by address errors
  • Additional shipping charges incurred due to incorrect information

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, Mary Lou's Boutique is not responsible for lost, stolen, or delayed packages.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery at Marylousboutiques@gmail.com and include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the packaging

We will review your claim and work to resolve the issue as quickly as possible.

Shipping Restrictions

At this time, Mary Lou's Boutique ships within the United States. Additional shipping locations may be added in the future.

Contact Us

If you have any questions regarding shipping, please contact us:

Mary Lou's Boutique
Email: Marylousboutiques@gmail.com
Website: https://mary-lous-boutique-2.myshopify.com

Thank you for supporting Mary Lou's Boutique! 🌊☀️🤍